Wednesday, 27 August 2014

Pitch Perfect

What's the best thing about pitching your business? The adrenalin of achievement when it's over.
What's the worst thing about pitching your business? The self-doubt, fear of failure and public humiliation.

My teen son asked me these questions after I recently won a Silicon Valley pitch contest in Sydney. I have experienced the joys and agonies of pitching 3 times this year. Each time, it was in front of a panel of investors and business angels with up to 100 spectators in the room.

The most challenging was the one I eventually won after a series of rounds; the Skillsapiens Silicon Valley Virtual Pitching series. Standing in front of a computer, projection screen and live audience, I pitched to a panel of top-tier investors via Skype.


This is me, mid-pitch with my slide deck up on the screen.


It's confronting, nerve-wracking but ultimately exhilarating stuff!

What exactly is a pitch? Can anyone pitch? And why? Where do you find pitch contests and who are the panel? How do you prepare for them?

A pitch is a fast and effective way of persuading others that your business idea is amazing. Typically you have just 5 minutes to tell a compelling story about your business, weave in facts and figures, and convince investors that their money has a bright future in your hands.

Anyone can pitch; you don't need to be established or have an already successful business. Often entrepreneurs simply have a concept backed with solid research and market validation.  As a rule of thumb, you'll find tech-based businesses at pitch contests; ideas, products or services that are scalable through the internet or software, that will disrupt the status quo of what's already out there, and can take advantage of huge market numbers globally. Pitchers truly believe their idea will change the world, or at the very least, tap into a huge global trend.

I believe that the future of online retail lies with mass customisation - the ability to allow customers to co-design a product before buying it. To help the customer get exactly what they want.

This is why I built My Bespoke Chair - to give design power to the people. To challenge traditional design environments. If Louis Vuitton, Motorola, Nike and other global brands are embracing mass customisation, or co-designing, then I am in the right arena. This is the vision I pitched.

Why pitch?
  • Pitching is not always about raising capital, but the premise is that your pitch has an investment 'ask' - though gaining mentors and advisors is equally valuable. 
  • The intense process of presenting a business idea, problem v. solution, go-to-market strategy, revenue model, scalability, competition, market validation and investment ask really focuses your mind. 
  • It forces you to drill down on your 'why, what, how, when and who'. 
  • It makes you view your business baby with cold, hard and insightful eyes, which will help you adjust and move forwards.


I started pitching as a means to escape my comfort zone and expand my knowledge of my business and business in general. I'm not interested in the old way of doing business; I am fascinated by how a disruptive, unconventional idea can become a great business. On the outside I am a pretty conventional person; a mum, wife and artist who loves interiors and a glass of wine while cooking.

But inside, I don't like to follow the crowd or do exactly what is expected of me. Before I took the plunge and pitched, I went along to a pitch contest in the audience. I was in awe of these brave souls, standing all alone on stage, opening their ideas and non-conformist strategies up to cold scrunity. It was electric. They were doing what no-one I knew was doing. And I wanted to try.

So where do you find pitch contest? I joined an international entrepreneur support group and regularly attend co-working space meet-ups. These places and organisations are the hub of the start-up community and often host contests. Living close to the CBD in Sydney, it was easy for me to attend their events, mentoring evenings and pitching workshops.

Just Google 'pitch contest in [your city]' and various organisations and events will pop up. Click through and find one that piques your interest. Go along and watch before you dive in. I highly recommend you join one of these organisations, as they will be able to offer you support and mentoring.

So who typically are the judging panel? Successful business owners who want to give expertise back, business angels who are keen to spot a rising star and invest their own cash, professional VCs (venture capitalists) and fellow entrepreneurs who run start-up incubator or accelerator programs (companies set up specifically to nurture, fund and grow promising start-up businesses)

In my case, the judges were seasoned Silicon Valley investors, venture capitalists, CEOs of their own businesses, board members for successful start-ups and professional pitch coaches, all keen to spot and nurture the next Big Thing.

Which might be me and My Bespoke Chair!



To be honest, I nearly fell off my chair when I discovered I'd actually won. Who, me? - me and my mass customisation dreams and pretty chairs, up against men with whizzy apps, Big Data solutions and globally significant ideas!

The sad fact is that men dominate this world of start-ups and big dreamers. A measly 3% of tech start-up founders are women. When I was pitching I was the only female. That's not to say that there aren't successful tech start-up business women, and Sydney is full of entrepreneurs of both genders, but the stereotypical image of a male entrepreneur holds strong.

Image credit: Start Up Book

The prize for winning the Silicon Valley pitch contest is a paid trip to 'the valley' to meet the judges, to network and be coached on how to take My Bespoke Chair and my mass customisation vision to the next level.

It will be intense; a very steep learning curve with many tears and doubts. I will be required to focus much of my attentions to the US market and in turn, spend a lot of time there. Luckily I have a supportive husband (who also happens to be an entrepreneur!)  and kids who are old enough to be proud of what Mum is doing.

It's funny, after I pitched, answered their questions and listened to the feedback, one of the judges said with a heavy heart, "I'm almost sorry to introduce you to the Valley. You seem so sweet, I'm afraid we'll corrupt you. You must realise every day will be a street fight."

But that's OK; I'll take it all in, learn from experts, meet fascinating people, experience the buzz of Silicon Valley, keep my chin up and stand my ground. Life is one big adventure.

Apart from self-doubt, public humiliation and failure, what's the worst that can happen?!



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Wednesday, 2 April 2014

I want better stuff

Do you want better stuff? I do. But what I think is better, might not be your idea of what is better. So how can we get what's better for everyone?

Traditionally, the internet has given us what we want, when we want it. We can buy a book at 3am. We book a flight at 10pm. We can connect with friends on social media 24/7.

But there is a growing online trend in getting things HOW we want them.

I don't want the muesli with toasted oats and plump raisins; I'd prefer dried apricots and rye. I want a pink peep-toe shoe with lime green heels. I want a cool Barcelona chair but with my choice of fabrics, not the boring, standard white leather everyone has. And I want to find them from the comfort of my own home. I don't want to be schlepping around for that niche shop.

All of the above are available online. Having it your way.




In recent years, online retail has seen a shift away from mass production to mass customisation. Global brands such as Hallmark, Louis Vuitton, Nike and Motorola offer an online framework for the customer to alter the product to their liking before purchasing.

But the furniture market has been slow to adopt this growing trend. Visit a standard online furniture retailer and it's all dull drop-down menus, wordy instructions and a complicated interface. At best, all you can specify is one fabric for the whole chair or a change of leg shape. Dull and boring.

But things are slowly changing and My Bespoke Chair is ahead of the curve. We offer an exciting user experience; fun and intuitive. Technology has democratised design. At the click of a mouse, you can design something that no-one else has, without needing a fancy diploma. You can now say “I designed this.”

My Bespoke Chair is perfectly positioned to ride this upward wave of mass customisation. Three market factors are in play here:

Firstly, online furniture sales is a growth market.  The market in the US is worth $9b and growing approximately 10% per annum. People are feeling more confident in buying big ticket items online due to great returns policies, free samples, free or low-cost shipping and general consumer 'techno-ease'.

Secondly, current digital experiences are shaping consumer expectations. We are being exposed to more enjoyable and tailored online shopping experiences. According to a Forrester report in 2011, once consumers get a taste for mass customisation, they are hooked.  35% of Americans surveyed said that they would buy a product if they could specify features themselves.

Thirdly, mass customisation doesn’t require huge investment for inventory. Standard components can be mass produced abroad and can be assembled locally, as the orders arrive. This is great for the local economy and brings jobs onshore. It's not an entirely new idea; Michael Dell offered PC upgrades and add-ons as early as the 1980s. Standard computer components made overseas but assembled in the US, giving the customer exactly the features they wanted.

But in recent years, manufacturing has been out-sourced. Manufacturing industries in the West have been decimated by the low wages, low raw material costs and quick production in China. However, with China's growing economy, wage increases, quality issues and the long shipping processes, many big players such as GE and Whirlpool are bringing manufacture, or at the very least assembly, back onshore.

Why can't that happen for the furniture market? That is what I dream about. Disrupting the status quo. Making custom furniture, employing local workshops using globally sourced materials, selling at high-street showroom prices. Everyone's happy. 

And you get better stuff.





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Saturday, 11 January 2014

What's your 'House Personality' type?

Which answer best describes you:

a) I don't think about how my home looks. It's just a place for me to live.

b) I consult with an interior designer every time I make a home-wares, furniture or redecorating decision.

c) I can envision my perfect, dream home, but the reality is a little different.

Most people are probably a c).

We lust after what we see in interior design magazines; we trawl Pinterest with a longing eye or keep "For My Dream Home" files of magazine tear-outs. Everything we'd love our perfect, future home to be.

But the reality is a little different. We work with what we've got and what we can afford. We do actually love our real homes; we create them to be comfortable, practical and hope they reflect an element of taste and style.

Over the years I have been fortunate enough to be invited into many homes through my work as an artist and designer. From Geneva to Sydney and everywhere in between, the one thread which links all of my clients is their pride in the 'personal stuff'. How they helped design the master suit layout, or the story behind treasures collected on world trips, or how they met the artist behind their favourite painting, or what they created with their own hands.

And when people design their own chairs online with My Bespoke Chair, there is always a reason why. For the nursery, to celebrate a milestone birthday, a new home-office chair for a new business venture...

Everyone has a story to tell.



And stories are what give our homes personality. And personality is very important when making your house a home. Your home should tell the story of you.

So this year, I have declared 2014 The Year of You & Your Beautiful Home.

What does this mean in terms of my plans for marketing and growing My Bespoke Chair?

It means that every piece of content I create in 2014, from my newsletter to my social media, will have the underlying theme of helping people make their homes personal, creative and beautiful - whatever their individual perception of beautiful is.

And I am launching a new range of cushions, all made from the fabrics I designed for My Bespoke Chair and all made-to-order in Australia. A custom cushion at a high street price. The launch is also part of The Year of You & Your Beautiful Home theme - something special, hand-made and made-to-order but at a lower price point.

Whether redecorating, renovating, moving, starting a new phase in life or simply indulging, I want to show that creating a personal, interesting and beautiful home is perfectly possible. Hunting, collecting, fossiking, making, creating and co-designing are all great ways to add personality to your home.




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Friday, 20 December 2013

Going 'cold turkey' on technology this Christmas

I am having a hard time imagining the next fortnight away from my Mac. Christmas is nearly here, my suppliers are closing down for the holiday season and other soloprenuers are joyfully announcing "2 weeks of disconnected bliss.'

But I just can't imagine not going onto FB, writing my newsletters, posting to my lovely Instagram community and building my fledgling Pinterest account. What about the press releases that need to go out as soon as the editors hit their desks again in early Jan? And the event I'm co-hosting in February? Or the article I want to write?

My brain has totally been rewired to think constantly about My Bespoke Chair and how I can grow it, improve it and get the results I want and, damn-it, deserve.

Cold Turkey seems impossible to me.

But my family needs me to shut off from the Mac. I try very hard to balance being a great full-time mum, with working from home on a business I created myself. My beautiful, sometimes difficult 3rd child. But my even more beautiful and incredibly wonderful, loving and fun real children need me too. And I need them.


During school term, balance is easily achieved. I have a set time-schedule and we all fall into a nice, easy routine. See this blog post about A Day in My Life.

But holiday times feel boundary-less. Free and lacking in discipline. My routine of work and play go out of the window. I sneak into my office area when I should be taking the kids to the park, or baking, or sunning ourselves on the beach. I am a terrible mother.

It's the FOMO that I promised myself here I would avoid in 2014.

Solution?

I have put the parental control lock on MYSELF!


  • One hour per day only.
  • Forbidden use between 10am and 5pm.


Not quite cold turkey. More like luke-warm turkey. But boundaries have been set and I'm happy.

It's Christmas and it's an easy holiday to shut the business down through. If you can't beat 'em, join 'em!

So here it goes..........goodbye, sayonara, ciao, aufweidersehen, farewell, daag, au revoir and zaijian.

(Just one more thing - Merry Christmas and Happy New Year)








Thursday, 5 December 2013

Video Montage - The Perfect Christmas Dream


The Perfect Christmas Dream

Click on the pink link above to view.


This is a whimsical, cute video I created in my 'spare time' with a fab new service called Animoto. Create your own 30 second video - simple to use and great fun. And free!



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Monday, 25 November 2013

My Promises for 2014

Just like magazines and fashion, I need to work a few months ahead of myself. Plan, prepare and then flop around for the holidays! So here's what I'm planning for next year. Nothing beats keeping promises made in public...

In 2014, I promise to:

  • do less and think more.
  • to stop, smell the roses and let my mind drift.
  • to get out of the office and hang around cool places. 
  • not listen to everyone's advice.
  • have less goals.

I bet you're thinking, "Wow, she's given up. What a loser-list of promises."


But in fact, it's the total opposite. I plan 2014 to be my best, most successful yet. To grow my list of happy clients with gorgeous chairs.



My first year running My Bespoke Chair has been a wild roller-coaster; I've lost count of the times I've cried in frustration one minute only to score a fantastic victory the next. Worked like a mad-woman only to hit a brick wall, then bask in glorious 'how did I do that?' achievement.

If you still think I'm taking the road to Loserville with my promises for 2014, let me reframe them.

In 2014, I promise to:
  • plan my actions and develop a carefully considered strategy.
  • come up with inventive ways to promote, improve, sell and grow.
  • to change my working environment so that inspiration flows towards me.
  • choose only 1 or 2 industry leaders/programs to follow and implement their lessons.
  • specify 3 goals for the year and reach them.

What am I trying to avoid in 2014?
  • the scatter-gun approach to business. Of course, as an e-commerce novice, it was vital I tried out as many approaches as possible. It was the only way to discover what to do and how to do it.
  • hearing opposing and confusing messages. There are so many experts and luminaries to take advice from and it can be overwhelming; newsletters, blog posts, seminars, webinars, online programs etc. It just becomes noise. So I'm tuning into a couple of my favourites only. People who have actually succeeded in the goals I'm setting myself. 
  • FOMO. By setting only 3 goals, my focus will be on measurable efforts and results; not on sickening feelings of "I'm missing out if I don't do this, speak to this person, get into this magazine, go to this event, follow this program."

What are your promises to yourself in 2014?

*FOMO = Fear Of Missing Out


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Wednesday, 13 November 2013

Video - Creative Christmas

Episode 2 of My Bespoke Chair on YouTube.

There is NO excuse for boring Christmas gifts - or any type of gift to be honest. The internet is brimming with great gift ideas....

Just use your imagination. And if you find that a bit tricky, watch this instead!






Click HERE to view